E-Commerce Sales Manager

Southaven, Mississippi, United States Full-time

NBGHome is a leading global designer, manufacturer and marketer of home décor products including custom and ready-made picture framing, lighting, wall décor, indoor and outdoor accent furniture and soft goods. We are currently seeking an eCommerce Sales Manager for our Southaven, Mississippi location.

 

 

Position Overview:
The E-Commerce Sales Manager will be responsible for driving the E-Commerce division by growing NBGHome’s presence on major sites such as Amazon, Wayfair and Walmart.com.

 

Responsibilities:

  • Develop the Ecommerce strategy with a full understanding of all the necessary supporting functions and roles of E-commerce, such as logistics, customer acquisition, product development, merchandising and branding.
  • Work closely with senior executives across the organization to effectively integrate sales optimization strategies with other corporate initiatives to promote healthy growth of the business.
  • Track and grow sales, provide daily and monthly sales data reports.
  • Develop quarterly operating budget and business goals.
  • Account relationship building and manage negotiations with marketplace accounts.
  • Utilize data analytic tools to develop insight and recommendations to sales and marketing leadership, specifically Amazon AMS/AMG campaigns, marketing programs and A+ content development.
  • Develop and monitor demand plan and forecasting models with relevant stakeholders. Forecasting is essential to ensure that adequate inventory levels are maintained and communicated to the customer and internal procurement team members.
  • Interface with the field including warehouse management to provide support, problem solving and information on inventory issues. Work closely with Operations to ensure the accuracy and integrity of inventory.
  • Liaison with finance teams to reconcile invoicing & claims.
  • Manage the following through either Amazon CM and/or NBG E-com specialist:
    1. Detailed maintenance and improvement of listings (title, description, images, reviews, prices, product specs, customer questions, etc.) to increase product ranking.
    2. Optimize listings for placement and organic search performance.
    3. Analyze reports from different platforms, present findings, and provide recommendations for areas of growth.
    4. Compare the past and current sales trends to determine growth forecast and achieve target
    5. Monitor all channels for errors, alerts, questions and inquiries and resolve with sense of urgency.
    6. Monitor offers from online retail competitors.

 

 

Requirements:

 

  • 3+ years' experience in building and managing a consumer-facing online business.
  • Experience working with major online platforms, specifically Amazon, Wayfair & Walmart.com.
  • Proven account management experience with customer centric mindset.
  • Deep understanding of marketing, measurement and analytics and content management.
  • Bachelor’s degree in Business, sales and marketing with relevant work experience.
  • Experience managing a budget.

 

Apply for this opening at http://NBGroup.recruiterbox.com/jobs/fk0ftpy?apply=true