eCommerce Sales Specialist

Austin, Texas, United States Full-time

NBGHome is a leading global designer, manufacturer and marketer of home décor products including custom and ready-made picture framing, lighting, wall décor, indoor and outdoor accent furniture and soft goods. We are currently seeking an eCommerce Sales Specialist for our headquarters in Northwest Austin, Texas.

 

We provide team members with a challenging and creative working environment and a comprehensive benefits package. The ideal candidate will be skilled in identifying and securing new business.  Consumer packaged goods industry, preferably wall decor, sales experience with major retailers required. 

 

Summary 

 

Manages eCommerce sales to achieve sales and profit goals.  Works with the Sales Account Managers to maintain and support online sales with Amazon, Wayfair, Walmart, Target, Kohl’s, Home Depot and other retail and Wholesale channel customers that sell their products online.  Also works with Marketing, Supply Chain, Finance, and other departments to ensure attainment of company goals.  Develop, monitor and drive web analytic dashboards and metrics to determine sales strategies.  Develops and nurtures existing and new customer relationships with eCommerce customer, and understands how to navigate each customer’s systems.

 

Essential Duties and Responsibilities

 

  • Manages eCommerce sales to achieve sales and profit goals
  • Responsible for forecasting and budgeting eCommerce business
  • Develop analytics to track sales and trends in eCommerce business
  • Understand and monitor competitor sales and trends in eCommerce business
  • Works with the National Account Managers for Retail and Wholesale customers to support and grow eCommerce sales
  • Works with Marketing to ensure that customer web content, videos, and any other sales drivers are up-to-date.  Also to create and develop new content and sales drivers.
  • Works with Marketing to obtain a deep understanding of the online consumer’s wants and needs for Home / Wall Décor products.
  • Works with Supply Chain to manage customer shipments to maintain MABD targets.  Works with customer and field sales reps to dispute and unfair or undue fines or penalties.
  • Monitors, maintains, and reports competitive online pricing matrix for all products, including the company and all competitors to avoid channel pricing conflicts and maintain competitive price position.
  • Develop and nurture current and new business relationships with key eCommerce customers.
  • Reports to Sales for Retail and Wholesale supporting all Sales, Company, and independent sales Reps.

  

Education and Experience Needed

 

  • An excellent understanding of eCommerce and strategies for growing business specific to this marketplace
  • Excellent reporting skills that demonstrate strong knowledge of eCommerce position, pricing, and strategy
  • Proven marketing abilities and sales techniques for eCommerce
  • A competent working knowledge of Microsoft Office (Word, Excel and PowerPoint)
  • Ability and experience selling on Amazon; Amazon 3P Marketplace and Amazon Vendor Central
  • Understanding of data exchange methods.  Ability to import and export data.
  • Awareness of the workings of EDI (Electronic Data Interchange)
  • Experience with converting and resizing digital images and documents
  • Strong understanding of sales forecasting
  • Web marketing and SEO (Search Engine Optimization) knowledge
  • Good communication (verbal and written) and interpersonal skills
  • Excellent business management and developmental skills
  • Willingness and ability to travel
  • Bachelor’s Degree required - Sales, Marketing or Computer Science major preferred
  • 2 years minimum experience selling in Amazon 1P (Vendor Central) and 3P (Seller Central) marketplaces
  • 2 years of experience selling on Amazon

 

 

Physical Demands

 

Pack & ship samples as needed.  Job may require long periods of sitting, standing, walking, driving, working on a computer and engaging in telephone conversation, and loading, unloading and carrying product samples to and from customer locations. Must be able to lift 50 lbs. The above declarations are general in nature and are not intended to be all-inclusive of this position’s duties, responsibilities and requirements to do this job.