Ecommerce Supply Chain Analyst

Bentonville, Arkansas, United States | THDC | Full-time

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NBG Home is one of the largest home decor manufacturing companies and importers in the world. In our DNA is a history and a passion for home decor. NBG Home is built on a foundation of proven track records: our brands have decades upon decades of success meeting customer needs and creating incredible products. Together, we are the future of affordable home decor.

We are currently seeking an Ecommerce Supply Chain Analyst.  This role will support the Director of Operations in daily activities performed to effectively monitor, track, and analyze on time and in full shipping of our Ecommerce product line. 

Essential Functions:

  • Tracking and reporting of recent warehouse performance vs. customer expectations.
  • Review weekly customer orders and report on any unfulfilled demand
  • Review inventory availability information sent to our customers to ensure accuracy.
  • Review customer performance chargebacks to identify root causes.
  • Analyze customer provided performance scorecards and report results and findings to the Ecom team.

Required Knowledge:

  • Associate's or Bachelor’s Degree in Business Management, Math, Statistics, Accounting or other related field.
  • At least two years’ of experience in inventory control and/or order processing.
  • Solid knowledge of supply chain fundamentals. 

Required Skills:

  • Must understand general inventory policies and regulations within warehouse and wholesale infrastructure
  • Advanced with MS Office. 

Required Personal Attributes:

  • Detail-focused and organized.
  • Excellent multitasking skills.
  • Excellent interpersonal communication skills and an ability to work in challenging environments with a myriad of personalities.
  • Strong sense of urgency.
  • Must be flexible and able to coordinate multiple projects at the same time.
  • Strong business and organization acumen.
  • Able to succeed and adapt in a fast-paced environment with ever-changing priorities.
  • Comfortable seeking and requesting information as necessary.